Improve data management with CRM for small business
ConnectFutures achieved CRM data management efficiency improvement by using popcorn CRM to centralise and streamline how data is stored and managed. This helped the team reduce manual admin, save time, and improve overall operational efficiency.
No complicated setup. Up and running in minutes.
The Business
ConnectFutures is an organisation focused on creating connections between businesses, education providers and young people. With large volumes of contacts, stakeholder information and ongoing communication to manage, maintaining accurate and accessible data is essential to supporting their programmes and operations.
Problem – Managing customer data was becoming time-consuming
As the organisation grew, managing data across multiple systems became increasingly time-consuming.
The team faced several challenges:
- Customer and stakeholder data stored in different locations
- Time spent manually updating records
- Difficulty accessing accurate information quickly
- Inefficient reporting processes
- Administrative tasks taking time away from core activities
Without a centralised system, managing data was becoming costly, inefficient and difficult to scale.
We moved from HubSpot, as when the free offer ended, it rocketed into hundreds of pounds…
“We moved from HubSpot, as when the free offer ended, it rocketed into hundreds of pounds…”
Zubeda Limbada – Founder and Director, ConnectFutures
Solution – A simpler CRM for managing customer information
ConnectFutures implemented popcorn CRM to bring their contact management, communication and reporting processes together in one place.
By centralising information, the team could reduce manual administration and gain better visibility across their data.
The organisation started using:
- Centralised contact management
- Shared customer and stakeholder records
- Reporting tools
- Communication tracking
With everything accessible in a single system, day-to-day data management became much simpler and more efficient.
50%
Time saved on email and data management
What Changed – Better organisation reduced operational admin
With popcorn CRM in place, ConnectFutures gained greater control over their information and internal processes.
The team could access accurate records more easily, reduce duplication and spend less time maintaining data.
This helped the organisation:
- Improve data accuracy
- Reduce manual administration
- Increase visibility across contacts and activities
- Simplify reporting processes
- Improve operational efficiency
This CRM data management efficiency improvement helped the team reduce duplication and access information more quickly across the organisation.
£13,848
Saved in a year
Results – Simpler systems saved time and improved efficiency
Since implementing popcorn CRM, ConnectFutures has reduced the time and cost associated with managing data.
The organisation now spends less time maintaining information and more time focusing on delivering value to stakeholders.
The results included:
- Significant time savings across data management
- Reduced administrative workload
- Improved access to business information
- Lower operational costs
The CRM data management efficiency improvement led to significant time savings and lower operational costs.
Simple systems help businesses spend less time managing admin.
Simon Washbrook – popcorn CRM
Book a Demo
See how popcorn can simplify your data management
If your business is juggling customer information across spreadsheets and disconnected systems, popcorn CRM helps bring everything together into one simple platform.
Book a free demo and see how small businesses are improving visibility, reducing admin and creating more organised operational processes.
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