Customer Support Hub

The Customer Support Hub is the first place to go for all your lead management and popcorn-related questions

boy in tv image customer support

How can we help?

Running into technical problems or need a burning question answered? We’ve got you covered.

We have plenty of resources to demonstrate popcorn’s process, on a click-by-click basis.

If you’re wondering if popcorn will suit your business, you can follow our simple guide to find out.

Or, if you’re a new user and you’re unsure how to get things up and running, head over to our Getting Started page.

Our Nurturing and Teams customers have the benefit of our full support list, with access to our phone line as well as the standard emails and tickets.


Customer support quick links

nurture customer support customer buying cycle

Getting Started

If you’re just starting out with popcorn – congratulations! We’ve got some video guides to help bring you up to speed about how popcorn works and how you can make the most out of it.

settings customer support

Reset Password

If you need to regain access, please contact customer support:

email received customer support

Resend Account Activation Email

If you need to regain access, please contact customer support:

website bug customer support

Submit a Bug

Thanks for reaching out. You can submit a bug here:

Contact us

phone call

Phone Us

You can contact us on:

0121 318 8318

building contact us company icon

Our Address

The Limes

Crondal Place



West Midlands

B15 2LB

letter icon email marketing icon

Email Us

You can email us through:

Got a question?

Contact us using the form below for customer support

Are you ready to get started with popcorn CRM?

*FREE 5 Day Trial of popcorn CRM, then £5+VAT per month. No Set-Up Fees, No Contracts, No Hidden Costs