CRM Comparisons:

 

Zoho CRM VS popcorn CRM

A no-nonsense comparison for Small and Startup Businesses 

boy in tv image customer support

popcorn CRM vs Zoho CRM – Which is right for your business?

Choosing the right CRM as a small or micro business in the UK can feel like navigating a maze blindfolded. Most systems either overwhelm you with features you don’t need or fall short when it matters most. That’s why we’ve put together this friendly, no-nonsense comparison between popcorn CRM and Zoho CRM, two popular choices for growing businesses.

Our aim? To help you make the best decision for your business – even if it’s not us. No jargon. No fluff. Just facts.

 

 

Designed with Small Businesses in Mind

popcorn CRM – Built for simplicity and control

popcorn was created with one goal: to give small and Startup businesses the tools they need to manage customer relationships, without drowning in complexity or cost. It brings together CRM, email marketing, lead tracking, deal management and task management into one tidy package – designed to help you convert more leads with less effort.

Zoho CRM – Feature-rich and flexible

Zoho CRM is part of a much larger suite of tools, offering a vast number of features, integrations, and customisations. It’s a powerful option if you need advanced automation and have the time (and resources) to invest in setup and training. But for many smaller businesses, it can be a bit much, a bit early.

Feature

popcorn CRM

Zoho CRM

Dashboard

popcorn dashboard

Built for small businesses

✅ Yes – specifically built for UK small & startup businesses
⚠️ No – designed for SMEs and larger

All-in-one Simplicity

✅ CRM, email marketing, lead management , Deal management, Lead generation & tasks
⚠️ Available, but spread across multiple modules

Ease of use

✅ Very simple – learn in under 30 minutes
⚠️ Steeper learning curve

Email marketing tools

✅ Built-in with full control, no add-ons needed
⚠️ Requires add-ons or integration

Workflow automation

✅ Included
⚠️ Limited or behind paywall

Lead & contact management

✅ Simple & Visual
✅ Yes

Task reminders & follow-ups

✅ Easy to set, with alerts
✅ Available

Sales pipeline management

✅ Drag-and-drop visual pipeline
✅ Yes – more complex setup

Landing pages & forms

✅ Simple drag-and-drop editor
⚠️ Requires upgrade for full features

Automation

✅ Simple triggers (e.g., tags, tasks)
✅ Advanced workflow builder

Reporting

✅ Basic, clear reports
✅ Advanced reports and dashboards

Learning curve

✅ 15–30 minutes
⚠️ Several hours to days

Support

✅ UK-based, real people, no tickets
⚠️ Ticket-based, outsourced support

Customisation

⚠️ Limited to essential settings
✅ Highly - but complex and expensive

Pricing transparency

✅ Starting from Free - £59/month
NO Contracts, Hidden or Setup Fees
⚠️ From £14 (rising with lots of paid add-ons)

Cost for essential features

💷 £29 - 59/month
💷 £40–£800+/month (depending on needs)

Choosing the Right CRM

If you’re a small or micro business that wants to get on with selling, without needing a degree in CRM setup, then popcorn could be the perfect fit. It’s quick to get started, doesn’t require tech skills, and keeps everything simple – just what growing businesses need.

On the other hand, if you’ve got a dedicated team, complex sales processes, and need deep automation or reporting, Zoho CRM might give you the scalability you’re after.

The important thing is to choose the one that works best for your stage of business. Don’t pay for features you’ll never use – or waste time on systems that slow you down.

Try popcorn for yourself – no strings attached

Ready to see if popcorn could work for you? Grab your free trial, no credit card needed, and see how easy CRM can be.

👉 Start your free trial now

👉 Book a free demo and get a feel for how Popcorn works in under 30 minutes.

What our customers say

Everything about popcorn is so simple yet effective. It’s exactly what we need!
charlotte thorp kinetic communications how popcorn gave kinetic communications control over their prospecting process

Charlotte Thorp

Communications Specialist, Kinetic Communications