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How to choose the right CRM for my business?

Choosing which CRM is right for any business can be a tough, but if you understand why you NEED one, rather than what features you WANT

May 1, 2024 No Comments

6 reasons spreadsheets fail to import into CRM’s

The 6 reason spreadsheets fail to import your data into any online platform – well this should be as easy as pie… but sometime you will

April 18, 2024 No Comments

humanoid robot against brown background for ai automation article

Humanising AI Automation

In This Article – What is AI Automation? – How Has AI Automation Affected Our Ability to Communicate With the Service Providers We Subscribe To? –

September 19, 2022 No Comments

man on phone whilst sat at a wooden table with a macbook and coffee for retain customers article

5 Tips for Small Business on How to Retain Customers

In This Article – How to Retain Customers: Introduction – 5 Tips to How to Retain Customers – Retain Customers with Loyalty Programmes – Separate Your

September 12, 2022 No Comments

woman in blue jacket making a phone call on sofa for lost customer article

5 Tips to Win Back That Lost Customer

In This Article – Winning Back That Lost Customer: Introduction – 5 Tips to Win Back That Lost Customer – Ask What Went Wrong – Ask

September 5, 2022 No Comments

perosn holding up drwing of a smile with the word 'Hello!' for best customer service article

10 Best Customer Service Tips for When a Customer Signs Up

In This Article – 10 Best Customer Service Tips for When a Customer Signs Up: Introduction – 10 Best Customer Service Tips for When a Customer

August 29, 2022 No Comments

people holding sticky notes to plan business strategy for prospect conversion article

The Dos and Don’ts of Prospect Conversion

In This Article – The Dos and Don’ts of Prospect Conversion: Introduction – Prospect Conversion: The Dos – Identify Their Pains – Find Their Interests –

August 22, 2022 No Comments

two women pointing at business process on whiteboard wall for sales cycle

How to Move a Prospect Along Your Sales Cycle

In This Article – How to Move Prospects Along Your Sales Cycle: Introduction – The Stages of the Sales Cycle – Lead Generation – Moving Onto

August 15, 2022 No Comments

two people in suits pointing at phone for buying cycle article

How to Identify Where Prospects Are in the Buying Cycle

In This Article – Introduction: What is the Buying Cycle? – The Stages of the Buying Cycle – Leads – What Prospects Are Doing – What

August 8, 2022 No Comments

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