CRM Comparisons:

 

Folk CRM VS popcorn CRM

A no-nonsense comparison for Small and Startup Businesses 

boy in tv image customer support

Folk CRM vs Popcorn CRM

Which is the better fit for small and startup businesses in the UK?

When it comes to choosing a CRM for your small business, you’ve probably come across both Folk CRM and Popcorn CRM. At first glance, they both tick a lot of boxes — they’re simple, modern, and designed to help you keep track of your contacts. But dig a little deeper, and some key differences start to appear — especially when it comes to the features you need as a small business to actually grow your sales.

We’ve put Folk CRM and Popcorn CRM side by side to help you work out which is the better fit for your business.


A quick intro

Folk CRM
Folk is a visually appealing contact management system aimed at small teams and freelancers who want a simple way to organise relationships. It’s great for networking, outreach, and managing your own mini-database of contacts without getting too technical.

Popcorn CRM
Popcorn is a CRM built exclusively for small businesses in the UK. It brings together sales pipelines, email marketing, lead tracking, and contact management in one place — so you can start growing your business without getting buried in complexity.

Feature

popcorn CRM

Folk CRM

Dashboard

popcorn dashboard

Built for small businesses

✔️ Purpose-built for Startups and small businesses
✔️ Designed for individuals and teams

Ease of use

✅ Simple layout, all tools in one place
✅ Very clean interface, minimal features

Email marketing tools

✔️ Integrated email campaigns + real-time tracking
❌ No built-in email marketing or website tracking

Workflow automation

✔️ Automated follow-ups, tagging & lead scoring
⚠️ Limited (mainly reminders)

Lead & contact management

✔️ Smart grouping + email, notes, tasks, GDPR tools
✔️ Smart tagging & grouping

Task reminders & follow-ups

✔️ Built-in task system + automatic follow-up triggers
✔️ Basic reminders

Sales pipeline management

✔️ Visual drag-and-drop pipelines with reminders
⚠️ Not available

Landing pages & forms

✔️ Built-in landing pages and lead capture forms
❌ Not included

GDPR friendly

✔️ Built-in GDPR opt-ins, consent records & tagging
❌ Limited GDPR tools

Learning curve

✅ Low (full CRM, ready in 15 mins)
✅ Low (if you only need contact management)

Support

✔️ UK phone & email support with real humans
⚠️ Email only

Customisation

✔️ Custom fields, pipelines, lead scores, forms
⚠️ Basic custom fields

Pricing transparency

✔️ Flat pricing per business, no hidden extras
✔️ Flat pricing per user

Integration

🔗 Zapier and FreeAgent
⚠️ Zapier only

Key Takeaways

If you’re after a lightweight tool just to organise contacts and send the odd email, Folk CRM could do the trick — especially for freelancers or small teams in outreach-heavy roles like recruitment or PR.

But if you’re a small business that wants to actually grow your sales — with a CRM that includes everything from email marketing and pipeline management, to automated follow-ups and GDPR tools — then Popcorn CRM gives you the full toolkit in one place, without the faff.


Who’s It For?

Folk CRM
Ideal for freelancers, solopreneurs, and teams who want a lightweight contact management tool and don’t mind using separate platforms for email marketing, website tracking, or sales pipelines.

Popcorn CRM
Best for UK-based small and startup businesses that want a simple, all-in-one CRM to manage their sales, marketing, and lead nurturing without needing a full-time CRM manager to run it.


Want to see how Popcorn works in real life?

👉 Book a free demo and get a feel for how Popcorn works in under 30 minutes.

What our customers say

Everything about popcorn is so simple yet effective. It’s exactly what we need!
charlotte thorp kinetic communications how popcorn gave kinetic communications control over their prospecting process

Charlotte Thorp

Communications Specialist, Kinetic Communications