popcorn: Providing Friendly Customer Support

What can you expect from popcorn's customer support?

You want to get on with running your business – the last thing you need is a software problem you just can’t work out.

At the heart of our customer service policy is empathy. We understand what it’s like to be on the other end of the phone – that’s why we pride ourselves on being friendly, available, and educational, no matter what your problem is.

We provide:

  • Getting Started page
  • Email support
  • Ticketing system
  • Simple, quick How To videos
  • Quick advice
  • Phone support (for Nurturing and Teams packages)

Plus, new businesses are entitled to a free 15 minute coaching session to get you on your way.

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I no longer need to pick up the phone anymore; I know who is ready to buy.

Founder, International Education Week

popcorn global awards 2020 2021
popcorn dyslexia awards 2020 winner
business masters 2021 west midlands shortlisted popcorn
west midlands business champions finalist

Keep your sales process running with customer support

popcorn puts the power in your hands. Our How To videos give you the know-how on the tools you have, and show you how to use them the way you need to.

Whatever your problem is, we're to help...

…so you can get back to business as usual.


Customer support is a vital cog in the machine of small businesses. If something goes wrong, you need to know it’ll be resolved quickly and honestly. popcorn provides multiple options for you to contact customer support, so you can get to the bottom of the problem with the right knowledge in place.

ticket customer support


Raise a ticket and we’ll get back to you quickly about your issue.

running man getting started popcorn customer support

Getting Started

Our Getting Started page covers the basics for when you sign up with popcorn.

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Email Support

Send us an email to explain your problem.

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How To Videos

Teach yourself how popcorn works and fix problems along the way with our informative videos.

headset customer support

Phone Support

Call us on our customer support number to get one-on-one free advice.

Fast and Friendly

We’ll aim to get back to you as soon as possible, so you can get back to doing what’s important.

The popcorn promise:

To make lead management for small businesses a whole lot simpler - we promise you:

No contracts, set up or hidden fees

Up and running in 15 minutes

Simple and highly visual tools​
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popcorn is a brilliant system that helps us generate loads of hot leads.

steve hands shl cleaning services

Steve Hands

Director, SHL Cleaning Services

Book a demo with one of our experts

We love showing small businesses how simple popcorn is and how much it helps their business grow.

We'd love to show you too. Book your FREE, no obligation CRM/PRM demo below:

Ready to get started with popcorn Lead Management?

*FREE 5 Day Trial of popcorn CRM, then £5+VAT per month. No setup fees, no contracts, no hidden costs