Welcome to popcorn Support
Got a question? You’re in the right place.
Whether you’re setting up, stuck on something, or just curious about a feature, we’ll help you get sorted quickly — no tech speak, no fuss.
How can we help?
Everyone gets stuck sometimes — and that’s what we’re here for.
Our quick-start videos and help articles will walk you through the most common questions, step by step.
Prefer a personal touch? Our friendly UK-based team is only a call or email away.
Phone support is available for Marketing and Sales package users, Monday to Friday, 10am–5pm (excluding UK public holidays).
Customer support quick links
Getting Started
Everyone gets stuck sometimes — and that’s what we’re here for.
Our quick-start videos and help articles will walk you through the most common questions.
Prefer a personal touch? Our friendly UK-based team is only a call or email away.
Reset Password
Forgot your password? Don’t worry — it happens to all of us!
You can reset it quickly and securely from the popcorn CRM login page using the ‘Forgot Password’ link.
Once you’ve requested a reset, check your inbox (and spam folder, just in case) for the email — it only takes a minute to get back in.
Resend Account Activation Email
Didn’t get your activation email? No problem — it sometimes sneaks into your spam or promotions folder.
If it’s not there, just get in touch with our friendly support team on 0121 318 8 318 and we’ll resend it for you right away.
We’ll have you up and running in no time.
Try it free — it only takes 15 minutes to set up, and you’ll see why thousands of small businesses love it.
NO contracts, NO Setup Fees and NO hidden costs, just simple CRM that’s designed specifically for Small businesses