How we support our customers
Small business CRM support can make all the difference when choosing a CRM. You want to know there’s help available when you’re getting started and using your CRM day to day.
With popcorn CRM, you’ll have access to support from our UK-based team, plus guides and video tutorials to help you get up and running and make the most of the system.
No complicated setup. Up and running in minutes.
What support do we offer?
Get the help you need to set up and use popcorn with confidence, from onboarding through to ongoing support.
Phone Support
Pick up the phone and speak directly to our UK-based team whenever you need a hand.
Please note that phone support is available for users on the marketing and sales packages.
Email Support
Send us an email and our team will help you find the answers you’re looking for.
Live Chat
Use the live chat feature within popcorn to connect with a member of our team.
Welcome Email Series
Our welcome email series guides you through the essentials step by step. Discover useful features, learn best practices and build confidence using popcorn from day one.
Onboarding Packages
Get started with confidence through our onboarding packages. We’ll help you set up your CRM, understand key features and build a process that supports the way your business sells.
Onboarding Videos
Watch bite-sized video tutorials covering everything from setup to advanced features. Learn at your own pace and revisit topics whenever you need.
FAQs
Find answers to common questions whenever you need them. Our FAQ library is designed to help you quickly solve problems, learn new features and keep moving forward.
Academy
Need extra guidance? We offer free training sessions to help you and your team get comfortable with the system, learn best practices and maximise the value of popcorn CRM.
Tips & Advice
Access practical tips, helpful guidance and feature recommendations designed to improve follow-up and help you get the most out of popcorn.
Here when you need us
Choosing a CRM is a big decision, and having the right support can make all the difference. Our goal is to provide small business CRM support that helps customers get the most from popcorn CRM and keep their sales process moving forward.
Friendly support from our UK-based team
Spend less time figuring out your CRM and more time selling
Get answers quickly so small issues don’t become bigger problems
Access help from a team that understand the challenges of small businesses
Learn more about our commitment to customers and the standards we hold ourselves to.
Discover how small businesses use popcorn CRM to improve follow-ups and stay organised.
