User Testimonials
Thoughts and experiences from real users, grouped around benefits
Testimonial based on the benefit provided
TIME SAVINGS
Summary: Customers consistently report dramatic time savings across all business functions, with reductions ranging from 3.5 hours per month to 16 hours per week. The most common savings are in data management (50% reduction), sales planning (75% reduction), and daily operations (2.5 hours saved daily). Many customers highlight how Popcorn CRM eliminates manual tasks and streamlines their entire sales process.
Manufacturing Supply – Teur Pro
Time Saved: 16 hours saved every week by the Marketing team
Quote: “…all our different leads from our marketing activities are now joined up, giving our team visibility.”
Digital Marketing – AIM Internet
Time Saved: 2.5 hours saved every day + 75% time saving on sales planning
Quote: “popcorn gives me sanity – it helps me to plan all my sales activity and is my safety net!”
Finance – Frank Exchange
Time Saved: 2.5 hours saved every day
Quote: “It’s easy to use and I can see at a glance who I need to call along with the intelligence on what I need to talk to them about.”
Recruitment – Creative Alliance
Time Saved: 50% time saving on data management
Quote: “We get the results we want, in the quickest and most efficient way possible!”
Training and Research – ConnectFutures
Time Saved: 50% time saved on email and data management
Quote: “Since moving from HubSpot, we have halved the amount of time we spend managing our data and dramatically improved the quality of our customer communications.”
Retail
Time Saved: Saved 5 hours every week
Quote: “popcorn has saved me from having to work on Saturdays!”
Wholesaler – Purely Plantain Chips
Time Saved: Saved 3.5 hours per month
Quote: “popcorn has given me clarity and control over my sales process.”
Events – International Education Week
Time Saved: General time savings mentioned
Quote: “I no longer need to pick up the phone, as I know who is ready to buy.”
Google Review – Kylli Baines
Quote: “it is so intuitive and easy to use! Previously, I have used platforms that are complicated and each time, I dread sharing email campaigns yet with Popcorn, it has become part of a monthly routine that I complete with ease and confidence.”
EASE OF USE
Summary: Customers consistently praise Popcorn CRM’s intuitive design and user-friendly interface, particularly noting how accessible it is for non-technical users and small business owners. Many mention switching from more complicated platforms and finding Popcorn much simpler to learn and use. The system is highlighted as being perfect for businesses wanting to move away from spreadsheets to a professional CRM without the complexity.
Google Review – Cheer London Allstarz
Quote: “We were blown away by the user friendly, simple and effectiveness of the Popcorn CRM software especially for non Tech Savvy (learning) business owners like myself!”
Google Review – Penny Kay
Quote: “This is our first time with a CRM and it is early (very early!) days but from the beginning the service and follow up has been excellent. Simon has been brilliant… the system is really easy to pick up (Simon was right!) and the videos and FAQs resources are amazing… we highly recommend Popcorn, on all levels.”
Google Review – Sophie Goode
Quote: “I’ve been using popcorn for only around 2/3 weeks and really happy with the progress so far… it’s so user friendly, has a great user interface and has the brilliant added benefit of web traffic tracking. It’s easy to navigate from a mobile or tablet device.”
Google Review – Louise Cronshaw
Quote: “it has been super easy and simple for me to learn as someone without much experience with CRM systems. Simon is super helpful as well… I am finding popcorn great for organising campaigns and pipelines. The emails are easy to create and allow you to be super creative.”
Google Review – Kylli Baines
Quote: “it is so intuitive and easy to use! Previously, I have used platforms that are complicated and each time, I dread sharing email campaigns yet with Popcorn, it has become part of a monthly routine that I complete with ease and confidence. The team including Nigel and Simon at Popcorn are outstanding when it comes to client care.”
Google Review – Iveta Pudilova
Quote: “Amazing tool, can’t recommend enough! It’s easy and straightforward to use with add-ons available. The Popcorn team is super friendly and always happy to help out. If you’re a small businesses this is THE tool to track your prospects.”
Google Review – Jacqueline Gyer
Quote: “Popcorn is a great email lead generation and CRM system for businesses of all sizes. I’m impressed with its functionality so far and its customer service. Will be recommending it to other businesses for sure.”
Public Relations – Kinetic Communications
Quote: “Everything about popcorn is so simple yet effective. It’s exactly what we need.”
Finance – Frank Exchange
Quote: “It’s easy to use and I can see at a glance who I need to call along with the intelligence on what I need to talk to them about.”
Coaching
Quote: “popcorn makes me able to make really good business decisions!”
Google Review – Cheer London Allstarz
Quote: “We were blown away by the user friendly, simple and effectiveness of the Popcorn CRM software especially for non Tech Savvy (learning) business owners like myself!”
Google Review – Penny Kay
Quote: “This is our first time with a CRM and it is early (very early!) days but from the beginning the service and follow up has been excellent. Simon has been brilliant… the system is really easy to pick up (Simon was right!) and the videos and FAQs resources are amazing… we highly recommend Popcorn, on all levels.”
Google Review – Sophie Goode
Quote: “I’ve been using popcorn for only around 2/3 weeks and really happy with the progress so far… it’s so user friendly, has a great user interface and has the brilliant added benefit of web traffic tracking. It’s easy to navigate from a mobile or tablet device.”
Google Review – Louise Cronshaw
Quote: “it has been super easy and simple for me to learn as someone without much experience with CRM systems. Simon is super helpful as well… I am finding popcorn great for organising campaigns and pipelines. The emails are easy to create and allow you to be super creative.”
Google Review – Kylli Baines
Quote: “it is so intuitive and easy to use! Previously, I have used platforms that are complicated and each time, I dread sharing email campaigns yet with Popcorn, it has become part of a monthly routine that I complete with ease and confidence. The team including Nigel and Simon at Popcorn are outstanding when it comes to client care.”
Google Review – Iveta Pudilova
Quote: “Amazing tool, can’t recommend enough! It’s easy and straightforward to use with add-ons available. The Popcorn team is super friendly and always happy to help out. If you’re a small businesses this is THE tool to track your prospects.”
Google Review – Jacqueline Gyer
Quote: “Popcorn is a great email lead generation and CRM system for businesses of all sizes. I’m impressed with its functionality so far and its customer service. Will be recommending it to other businesses for sure.”
Google Review – Rachael-Ann Harrison
Quote: “Just what I needed to leave the spreadsheets behind and be in control of my prospects.”
Google Review – Dr James A Robertson
Quote: “Seems to be a really useful product, helpful people, just getting started”
SALES INCREASES
Summary: The sales performance improvements are remarkable, with increases ranging from 10% to 500%. Multiple customers report 300%+ sales growth, with particularly strong results in lead generation and conversion rates. The system consistently delivers high-quality leads and improved sales conversion rates, with one company achieving a 70% sales conversion rate and another maintaining a 6% email-to-meeting conversion rate.
Facilities Management – Teur Pro
Sales Increase: 500% increase in hot leads + 70% sales conversion rate
Quote: “popcorn is a brilliant system that helps us generate loads of hot leads.”
Finance – Air Sourcing
Sales Increase: 374% increase in sales + 200% increase in conversions
Quote: “We owe a lot to popcorn as the system has far excelled our initial beliefs.”
Recruitment – Creative Alliance
Sales Increase: 374% increase in sales
Quote: “We get the results we want, in the quickest and most efficient way possible!”
Finance – Frank Exchange
Sales Increase: 300% increase in sales + 25% increase in sales calls
Quote: “It’s easy to use and I can see at a glance who I need to call along with the intelligence on what I need to talk to them about.”
Social Media Agency – Little Media Agency
Sales Increase: 33% increase engagement on email and website activity
Quote: “It’s simple to use and on top of the usual reporting, it automatically generates pre-qualified prospects for our clients!”
Retail
Sales Increase: 33% increase in sales
Quote: “popcorn has saved me from having to work on Saturdays!”
Estate Agency – MECS Sales & Lettings
Sales Increase: 10% increase in turnover
Quote: “popcorn has highlighted the tremendous benefits of using the digital intelligence to drive sales.”
Finance – JLP Payroll Services
Sales Performance: 6% sales conversion rate from email to meeting
Quote: “The simplicity, insight and control popcorn gives us is absolutely invaluable.”
Google Review – Susan Reznik
Quote: “Simon and the team have been excellent, since subscribing to Popcorn & as a complete novice to email marketing. Popcorn has enabled us to have an easy, efficient and extremely transparent way of planning our campaigns, doing the correct follow ups and building pipeline(s) to bring in new enquires/win more sales and increase our turnover.”
QUICK SETUP TIMES
Summary: Implementation is exceptionally fast, with customers reporting full setup and team onboarding completed in as little as 15 minutes to 2 hours. This rapid deployment means businesses can start seeing benefits immediately without lengthy implementation periods or extensive training requirements.
Public Relations – Kinetic Communications
Setup Time: Set up in just 15 minutes
Quote: “Everything about popcorn is so simple yet effective. It’s exactly what we need.”
Finance – JLP Payroll Services
Setup Time: System was successfully set up and the team were confidently using popcorn in just 2 hours
Quote: “The simplicity, insight and control popcorn gives us is absolutely invaluable.”
Google Review – Penny Kay
Quote: “This is our first time with a CRM and it is early (very early!) days but from the beginning the service and follow up has been excellent. Simon has been brilliant… the system is really easy to pick up (Simon was right!) and the videos and FAQs resources are amazing… we highly recommend Popcorn, on all levels.”
ROI AND COST SAVINGS
Summary: Customers report exceptional return on investment, with one company achieving an impressive £815:1 ROI. Cost savings are significant, with one customer saving £13,000 annually compared to HubSpot while receiving better functionality and service. The platform delivers strong financial benefits through both direct cost savings and improved business performance.
Events – International Education Week
ROI: ROI of £815:1
Quote: “I no longer need to pick up the phone, as I know who is ready to buy.”
Training and Research – ConnectFutures
Cost Savings: Saves £13K compared to HubSpot
Quote: “Since moving from HubSpot, we have halved the amount of time we spend managing our data and dramatically improved the quality of our customer communications.”
OPERATIONAL IMPROVEMENTS
Summary: Beyond sales and time savings, customers report significant improvements in operational efficiency including faster customer service response times (75% reduction), better data organization, improved prospect visibility, and enhanced team collaboration. The system helps businesses move from manual, disconnected processes to streamlined, integrated operations.
Manufacturing Supply
Improvement: 75% reduction in Customer Service response times
Quote: “…all our different leads from our marketing activities are now joined up, giving our team visibility.”
Google Review – Rachael-Ann Harrison (2023-09-22)
Quote: “Just what I needed to leave the spreadsheets behind and be in control of my prospects.”
Google Review – Susan Reznik (2024-07-03)
Quote: “Popcorn has enabled us to have an easy, efficient and extremely transparent way of planning our campaigns, doing the correct follow ups and building pipeline(s) to bring in new enquires/win more sales and increase our turnover.”